Complaints Procedure
We are committed to providing excellent service to all our clients. If you are unhappy with any aspect of our service, please let us know so we can address your concerns.
How to Make a Complaint
1
Contact our complaints handler directly
2
Explain your complaint clearly and provide any relevant details
3
We will acknowledge your complaint within 3 working days
4
We aim to resolve your complaint within 8 weeks
Contact Details for Complaints
Complaints Handler
Phone: +39 350 851 9703
Email: support@lewisned.com
Address: 24 Camden High Street, London NW1 0JH
Alternative Dispute Resolution
If we cannot resolve your complaint to your satisfaction, you may be able to refer it to the Legal Ombudsman.